Please be wary and do not talk to any tech support agents who cold call you with a proposition to fix your PC. We have received many complaints from upset customers who have had their credit cards charged for hundreds of dollars. These fake PC technicians will call users via telephone or Skype and ask to do a remote access to your PC to diagnose any problems by looking for malware. These tricksters will use Malwarebytes Free edition to clean your PC and then will try to upsell you a yearly tech support plan. Do not let anyone who cold calls you remotely access your PC or give them your credit card number! We are saddened to hear these stories from our users and it goes without saying that we do not knowingly affiliate with any fraudulent companies. If you have been victim to one of these, or have any information about a scam you saw on the web, please report it to us so our team can investigate.